Task Status by Id

StatusById

GET

/ticketstatusbyfilterid

Returns task status by filter ID.

Prod:
https://api.seic.com/v1/workdesk/ticketstatusbyfilterid
Query Parameters
Name Description Data Type Required
filterId

Filter Id to retrieve tickets

string

Header Parameters
Name Description Data Type Required
Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

string

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

string

HTTP Responses
  • Code
    Description
  • 200

    OK- The request has succeeded and the response has been returned.

  • 400

    Bad request - The server cannot or will not process the request due to something that is perceived to be an error on the client application side.

  • 401

    Unauthorized - Invalid authentication details have been provided. Also useful to trigger an authorization pop up if the API is used from a browser.

  • 500

    Internal Server Error - The server was unable to fulfill the request due to an unknown condition.

TEST ENDPOINT
filterId

Filter Id to retrieve tickets

Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

Request Body

HTTP Basic

OAuth 2.0

API Key

Working...

Task Status by Id

StatusById

GET

/ticketstatusbyfilterid

Returns task status by filter ID.

Prod:
https://api.seic.com/v1/workdesk/ticketstatusbyfilterid
Query Parameters
Name Description Data Type Required
filterId

Filter Id to retrieve tickets

string

Header Parameters
Name Description Data Type Required
Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

string

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

string

HTTP Responses
  • Code
    Description
  • 200

    OK- The request has succeeded and the response has been returned.

  • 400

    Bad request - The server cannot or will not process the request due to something that is perceived to be an error on the client application side.

  • 401

    Unauthorized - Invalid authentication details have been provided. Also useful to trigger an authorization pop up if the API is used from a browser.

  • 500

    Internal Server Error - The server was unable to fulfill the request due to an unknown condition.

TEST ENDPOINT
filterId

Filter Id to retrieve tickets

Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

Request Body

HTTP Basic

OAuth 2.0

API Key

Working...

Test: https://test.api.seic.com/v1/workdesk/ticketstatusbyfilterid
TLS*: https://mtls.api.seic.com/v1/workdesk/ticketstatusbyfilterid
*The TLS endpoint is only used if Server Based Application was selected during the App Registration process.

Pass the oAuth Token and the App key to invoke this endpoint for a particular application.

The /workdesk/ticketstatusbyfilterid returns all of the current status designations for the filterid, along with assigned color and number of issues in each status name.  This can be used by applications to review how many issues may be in "Open AML Items Required", "SEI Received", or other statuses within Workdesk.

The value for the field "Id" obtained from the "workdesk/filtercount" or "workdesk/filterinfo"endpoint response serves as an input value for the filterId query param in this endpoint.

Note: There are 11 endpoints in this product. 1 to 5 endpoints out of these 11 are sequenced and remaining can be random.

Task Status by Id

StatusById

GET

/ticketstatusbyfilterid

Returns task status by filter ID.

Prod:
https://api.seic.com/v1/workdesk/ticketstatusbyfilterid
Query Parameters
Name Description Data Type Required
filterId

Filter Id to retrieve tickets

string

Header Parameters
Name Description Data Type Required
Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

string

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

string

HTTP Responses
  • Code
    Description
  • 200

    OK- The request has succeeded and the response has been returned.

  • 400

    Bad request - The server cannot or will not process the request due to something that is perceived to be an error on the client application side.

  • 401

    Unauthorized - Invalid authentication details have been provided. Also useful to trigger an authorization pop up if the API is used from a browser.

  • 500

    Internal Server Error - The server was unable to fulfill the request due to an unknown condition.

TEST ENDPOINT
filterId

Filter Id to retrieve tickets

Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

Request Body

HTTP Basic

OAuth 2.0

API Key

Working...

SAMPLE REQUEST

curl -X GET \
https://api.seic.com/v1/workdesk/ticketstatusbyfilterid?filterId=17152   \
  -H 'appkey: gsedgaerhDSHGRSH' \
  -H 'authorization: Bearer ADsgdnnkjnfdIKJN' \



REQUEST HEADER

Authorization: Bearer ADsgdnnkjnfdIKJN
AppKey: gsedgaerhDSHGRSH

RESPONSE HEADER

Content-Type: application/json 
Status: 200 OK 
requesttrackingid: 67e1ff68-164f-03ad-0f2d-5cbbfda56ec9


SAMPLE RESPONSE

[
    {
        "Id": "05",
        "Name": "API 007",
        "StatusColor": "yellow",
        "Total": 11
]
MODEL
Operations
Name Description Data Type (L)
startAt

Starting record count.

string
MaxResults

The maximum number of results that can be returned in the API call.

string
total

The total number of results returned.

string
summary

Description

string
Issues

This is an array of all Task issues returned for the filterid passed to the API.

string
Project

Name of the project the Task is associated with.

string
IssueType

The type of issue specific to the task.

string


Task Status by Id

StatusById

GET

/ticketstatusbyfilterid

Returns task status by filter ID.

Prod:
https://api.seic.com/v1/workdesk/ticketstatusbyfilterid
Query Parameters
Name Description Data Type Required
filterId

Filter Id to retrieve tickets

string

Header Parameters
Name Description Data Type Required
Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

string

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

string

HTTP Responses
  • Code
    Description
  • 200

    OK- The request has succeeded and the response has been returned.

  • 400

    Bad request - The server cannot or will not process the request due to something that is perceived to be an error on the client application side.

  • 401

    Unauthorized - Invalid authentication details have been provided. Also useful to trigger an authorization pop up if the API is used from a browser.

  • 500

    Internal Server Error - The server was unable to fulfill the request due to an unknown condition.

TEST ENDPOINT
filterId

Filter Id to retrieve tickets

Authorization

The access_token value obtained from the Token endpoint. This is passed as "Bearer access_token".

AppKey

This is the Consumer Key provided during the App Registration process and is used to identify the user. It is a form of user credential generated and provisioned by the SEI Developer Portal for applications associated with individual developers.

Request Body

HTTP Basic

OAuth 2.0

API Key

Working...